Gas Station Job Description

Gas stations today are very different from gas stations of earlier decades. Now, many are fully automated and have shops and or eateries attached to them or as part of the gas station. Therefore, the role of a gas station attendant can include many different functions. This article will examine in greater depth the basic duties of a gas station attendant.gas stations job descriptionThere are still a few states that require a gas station attendant to pump gas. The primary role of a gas station attendant is to provide care for customers and their vehicles. A gas station attendant sells fuel, automotive products and accessories, fuels, lubricants and provides small repairs to vehicles as well as clean and collect money.
Although a gas station attendant may also be a mechanic, this is not generally a requirement of the job. Gas station attendants are normally required to be able to perform basic maintenance on vehicles such as checking and replacing oil, replacing wipers and filling up fluid, changing spark plugs or charging a battery.
A gas station attendant job can include any or all of the following duties and responsibilities:

  • Check and maintain fuel pumps to ensure they are functioning properly
  • Pump gas and fill up gas tanks as requested
  • Collect payment by credit card or cash and provide change as necessary
  • Provide receipts
  • Collect and properly dispose of trash and hazardous materials
  • Wash windshields and check fluid levels
  • Replace wiper blades if requested
  • Check oil level and add or change oil as requested
  • Charge or replace batteries
  • Check and replace lights as requested
  • Do brake adjustments or replacements
  • Replace spark plugs
  • Clean premises including floors and any bathrooms
  • Verify age for the sale of liquor or cigarettes
  • Operate car washes
  • Count money and cash out at the end of a shift
  • Prepare daily reports
  • Sell food, travel items, alcohol, cigarettes and auto parts
  • Operate price scanners
  • Cashier
  • Order stock
  • Take Inventory on a regular basis
  • Mark products with prices and shelve new products
  • Report any suspicious activity on site to police or security

Educational and Physical Requirements
In order to be a gas station attendant at many of the major oil chains you must be 18 years of age, hold a high school diploma or have completed an equivalent combination of education such as a GED program. Most employers require a gas station attendant to be able to lift a minimum of 10 pounds, and applicants may be asked to successfully complete a math and or a cashier exam depending on the actual job responsibilities.

Job Activities

Perform Physical Activities
Activities may include climbing, bending, stooping, laying down under a vehicle to inspect it, standing, lifting and balancing material, walking. This job requires good upper and lower body strength and agility.

Material Handling
Arms and hands are used to move, install, position and manipulate various stocks and materials within the retail area or as part of servicing a vehicle.

Repairing and Maintaining Mechanical Equipment
Garage attendants need to service, test, adjust and make repairs to vehicles and devices that have moving parts and equipment that operate on both mechanical and electrical principles.

Activities include direct customer contact and communication to determine the customer need. Other communication activities may involve representing the company to the public, to other organizations, to government entities or other external groups in writing, or by phone.

Customer Service
Activities include servicing and repairing a customer’s vehicle, selling food and products, or serving customers in the store or in a store restaurant, cleaning and cashiering.

Equipment, Inventory and Reporting
Activities that fall under this category can include inspecting equipment to make sure it is functioning properly, ordering, pricing, stocking and inventorying products and materials, and daily reporting.


Basic Mechanics
A gas station attendant needs to learn the basics of vehicle maintenance and repair and how to use basic automotive tools and equipment to make minor repairs or complete system maintenance on vehicles of all types.

Service Orientation
This type of job demands people who are actively engaged in helping others. The person must be service minded and strive to provide the best possible customer care and experience.

Math Skills
Cashiering and many mechanical repairs require basic mathematical skills including addition, subtraction, multiplication and division to solve problems despite living in a digital age where many functions are now automated.

The following abilities are needed to successfully fulfill a role as a gas station attendant.

  • Ability to do basic math quickly and accurately
  • Ability to actively listen and understand information and ideas communicated orally and in writing
  • Ability to clearly communicate information and ideas orally and in writing to others
  • Ability to sense and recognize when a customer has a problem or if something is likely to become a problem.
  • Ability to communicate what the problem is and how to fix it quickly and accurately.
  • Ability to think on one’s feet and solve problems as they arise
  • Ability to observe and record details at close range
  • Dexterity and agility to move quickly and accurately to manipulate or assemble objects.

Knowledge and Experience

Customer Service
A gas station attendant needs to understand the basic processes and principles of providing outstanding customer care and service including how to assess problems and needs, how to deliver quality service and the ability to evaluate situations.

Sales and Marketing
Selling is a primary activity and attendants need a basic knowledge of the principles and methods for showcasing and promoting products and services including demonstrating products, marketing strategy, placing products, sales techniques including closing sales.

Is a gas station attendant a good teen job?

Why should teens work in the first place? The obvious reason would be because they need to earn some extra cash for a new phone they’ve been saving up for or save up for an auspicious event about to take place in their lives. Whatever the reason is, a teen working is a great way for them to learn responsibility, expand their social network, and gain useful skills at a tender age that impact greatly in their later years. However, not all jobs are favorable as teen jobs considering they have to attend school concurrently with their part-time job. Most jobs typically need them to work on weekends and during summer break as opposed to working during school days. Some favorable teen jobs include working at a fast food joint, baby-sitting, yard maintenance, and a gas station attendant just to mention a few.

Gas station attendant is a great non-stop business that allows you to work outside and check-out cars all day. All that is required is for you to issue top-notch customer service and you are good to go. When you think of gas station attendant, probably the first thing that comes to mind for most people is the sound of bells ringing at a service station to signal a car is driving through, warning Teresa, a young attendant, all cheery and dressed in a goofy hat to rush up to the windshield and begin cleaning it with her squeegee while inquiring from the driver the type of gas they prefer. As much as this what the job entails, a gas attendant job has also evolved over the years.
Unlike in the past, a gas station attendant is expected to undertake several tasks all day long, while all of them mainly focusing on customer service. Some of the gas attendant tasks include:
1. Servicing vehicles of motorists. Although the gas attendant is not expected to have mechanical skills, he/she is still required to handle service-related issues such as pumping gasoline, cleaning the customer’s windshield, check their fluids, and make sure the tire pressure is adequate.
2. Handle transactions. It is usually a great idea to allow the customers to stay in the comfort of their cars while you run their credit cards, especially since your number one goal is issue outstanding customer service. If they pay in cash, you’ll have to issue them with change. The employees are usually provided with uniform or apron to carry smaller bills and coins in.
3. Give directions. Customers usually look up to gas attendants for direction because they believe that the gas attendant interacts with several motorists from all over daily hence they expect you to know more. Therefore, it is important for the attendee to know the nearest hotels, restaurants and popular venues’ location should any customer ask. Who knows, you might be lucky with a hefty tip.
It could be a great experience working as a gas station attendant; one gets to converse with people from all walks of life, get to learn the basics of car maintenance as well as upkeep and be around different cars daily. If working with cars is your career choice, then working as a gas attendant is a great stepping stone as an entry-level mechanic at a service station or garage nearby.
A gas station attendant job is a great teen job from the age of 16 plus even though most gas stations only hire attendees of 18 years and beyond. There are various risks involved, such as contact with explosive chemicals such as diesel fluid and unleaded gasoline, as well as coming into contact with the public and working around motorists operating vehicles. On the up-side, working as a gas attendant improves your problem-solving skills, social skills and customer service skills. The gas station attendant job is normally viewed as a job reserved for young people, but it can lead to acquiring other positions within the garage or service station you are working in.
When it comes to pay, most service stations pay hourly rates of between $8 to $12 per hour depending on experience and qualifications. The average starting pay for a gas station attendant is about $10 per hour. The only skill you need to have is the ability to converse with strangers, be on your feet throughout the day, the skill to use gas station pumps, run credit and debit card machines, make change for clients, and give top-notch customer service.

Gas Station Myths

Most myths surrounding gas stations are about fires, explosions and how to bring down the cost of gas. These myths typically grow in stature to become urban legends or the myth propagates into some big conspiracy theory when gas prices go up or a terrorist act is perpetrated such as an explosion. Perhaps you have heard, for example, that staging a one- day “gas out” will bring down the retail price of gas. This is a typical urban legend that always gains popularity when gas prices are rising higher and higher. This article will examine some of the most common gas station myths and provide you with the facts.Gas Station Myths    Refusing to Purchase Gas from Some of the Largest Brands

Gas wars are not new. Rumors of high gas prices generate strategies from those that try to take what they believe is an intelligent stance against big petroleum companies to bring down prices at the pumps. They start campaigns to encourage everyone to stop buying gas from the top petroleum companies for a specific period of time-usually months or even a year in the hopes that if the big boys are not selling any gas it will force them to drop prices which in turn will force smaller companies to follow suit. Unfortunately, it is not that easy. Here are the facts that make this approach completely useless as a way to control prices at the pumps.

  • The most basic principle of supply and demand lies at the root of gasoline pricing. Prices go up when people buy more of a product and down when people buy less of a product
  • Staging a boycott of specific brands does not cause an overall lower price per gallon. Because of the supply and demand principle prices would actually increase at all the smaller gas stations not being boycotted because the supply of gasoline would be more limited and the demand for gas from other providers would increase. In the end, the original price of the gasoline by the big producers ends up looking cheaper by comparison.

Best Solution: The only way to help bring down gas prices is to reduce demand and to buy less gasoline overall. Less demand means less imported oil. When the oil cartels begin to feel the pain, then the price of oil drops and consequently the cost of gasoline. You cannot simply shift where you purchase gasoline and expect prices to fall.

Gas Outs
You have probably read the ads asking for everyone to stop buying gas for a day in order to reduce the cost of gas. The typical argument sounds something like this: “If everyone in the US did not buy any gasoline for a period of 24 hours (at the same time) analysts calculate that the oil industry would be overwhelmed by their oil stockpiles and suffer a net loss of over 4.6 billion dollars which would affect their bottom lines.”

Let us look at this approach in a little more detail. If you do not buy gasoline for a single day the only one to suffer is the small gasoline station owner-certainly not the big guys. If you are boycotting something you are doing without it and not using it. A gas out is not a sustained boycott. This approach, like the boycotting approach, simply shifts the purchase of gasoline to another point in time. The same principles apply to gas outs as to boycotts. Supply and demand is the key to long-term price reductions. Only a sustained drop in demand will push prices lower.

Selective Buying Can Help Cut Off Terrorist Funding
There is another popular myth that if you do not purchase gas from oil companies that import oil from the middle east it will provide middle eastern oil producing nations that engage in terrorist activities with less funding.

Terrorist financing is big business. The FBI has en entire section devoted to tracking and shutting down terrorist financing activities. It is a highly complex problem with no simple solutions. Here are a few facts about oil and terrorist financing:

  • Canada remains the single largest oil importer to the US followed by Saudi Arabia, Mexico, Venezuela and then Iraq.
  • Oil companies sell gasoline through many different outlets apart from their branded stations. You cannot be sure you are buying oil from a specific country or provider because of this fact.
  • It is nearly impossible to say where the crude was extracted from by the time it gets to a gasoline pump. Oil companies source their oil from a variety of locations.
  • Again, any real impact must come from an overall reduction in gasoline demand rather than simply trying to shift where we purchase gasoline.

Cell Phones Cause Gas Station Explosions
Have you read headlines proclaiming that someone got burned or injured while talking on a cell phone and pumping gasoline because their cell phone ignited an explosion of gas fumes? This is another common myth that gets passed around, but there is no evidence to support this theory.


  • Since cell phone batteries have the same 12 volt DC power as automobile batteries, but deliver less current it is highly unlikely a cell phone could ignite gasoline fumes.
  • Cell phone ringers do not produce any electricity-they simply reproduce audio frequencies that simulate a telephone ringing.
  • According to American Petroleum Institute research “We can find no evidence of someone using a cell phone causing any kind of accident, no matter how small, at a gas station anywhere in the world.”
  • The cellular Telecommunications Industry Association says “There is no evidence whatsoever that a wireless phone has ever caused ignition or explosion at a station anywhere in the world. Wireless phones do not cause gas stations to blow up.”
  • In experiments on the Discovery Channel’s Mythbuster program during the 2004 season they tried to ignite a fire and explosion using a cell phone but failed in all attempts. So, no such event could even be experimentally proven.Gas Station Myths


People Are Placing Infected Needles Under Gas Pump Handles
This hoax started appearing back in 2000 as part of other AIDS-infected needle scare stories. In March of 2013 variants of this original hoax also began appearing saying that razor blades instead of infected Needles were being attached to gas pump handles. The original needle scare appeared on the internet sent by someone proclaiming to be Captain Abraham sands of the Jacksonville, Florida Police Department.


  • The name Abraham Sands was completely made up to make the email warning look more authoritative.
  • There is no Abraham Sands with the Jacksonville Police Department or the Jacksonville Sheriff’s department
  • Jacksonville is served by a Sheriff’s Department and not a Police Department.
  • No newspaper articles appeared about this “warning”
  • The Jacksonville Sheriff’s Department responded to over a 1,000 inquiries from concerned citizens around the country who were trying to confirm this warning and the department responded that it was a dangerous prank
  • The Center for Disease Control and Prevention report no cases of AIDS from needle stick injuries to anyone outside the health care field


It is always wise to investigate and research possible pranks and hoaxes you see posted online or read in emails. If there is a serious situation going on your best source of information are TV news stations, local and national newspapers. Journalists research the information to verify if it is a valid report or simply a myth or prank.

Tips while Pumping Gas

Gas_StationFor anyone who owns a car, filling up the tank is a necessary task, although it may be painful to the wallet. While it may have become second nature or habitual to most vehicle owners to only fill up the tank when it’s empty, this is not always the most economical choice.


What many people don’t realize is that there actually can be a difference in your gas consumption depending on how full your tank is and the condition that the car is in. It is not always about distances traveled. There are even ways to save up on your gas spending by simply picking the right time of day to fill up. As many people are not aware of these things, I will give you a few tips to keep in mind the next time you pump gas.


  • Always check your tire pressure. If your tire pressure is low, your car ends up having to work a little extra to be able to move along. This extra effort affects your gas. Try to make sure your tire pressure is always as it should be to avoid this extra use of gas.


  • Fill up every half tank. The more air that is in your tank as the gas gets used up, the more your gas evaporates. While many tanks already have provisions to avoid evaporation, it is always good to be sure. If your tank is always on the fuller side, then you can help avoid the rapid evaporation.


  • Pump gas in the mornings or nights. This tip is backed by the physics concept of heat. As something gets warmer, it expands, and this is the same for gasoline. If you load your gas in the afternoon, the gas will have expanded from the heat, making it seem as if there is more volume; however, come night time, it will go back to its original form. Therefore, it is best to load in the morning or night, while there is no heat from the sun. This way, you really get the amount of gas you spend for.


  • Try not to stay in an empty or critically low tank for a long time. If you keep driving around while your tank is low, then you will actually end up losing more gas. When the tank is around one-fourth full or less, your car works less efficiently, leading to a greater waste in gasoline.


  • Avoid pumping gas while the truck is there to refill the station’s supply. These trucks often carry dirt and sludge, which can set at the bottom of the container. If you fill up while the truck is there, chances are that you will get that dirt and sludge into your engine, which will ruin it in the long run.


  • Try to go for long trips instead of several spaced out short ones. If you keep starting the car with a cold engine, even with several shorter trips, you will end up losing more gas than you would on a continuous trip. If you have to go do errands, do all of them while you are out and avoid parking long enough to get the engine cold.


These are general rules if you are manually pumping your own gas to your tank.


shutterstock_70444945Tips for Clerks Working On A Gas Station


  • Make sure that you won’t allow any spill of gas as you pump into the customer’s tank.
  • Always observe healthy precautionary measures to avoid any unwanted accidents.
  • Make sure you wear the proper attire or uniform as you do your tasks.
  • Be courteous enough to deliver your services.


Make sure that when you refuel your automobiles, you are getting the right type of gas for your engine. You can always ask the clerks for some advice. The most important thing is when you pump any gas, be certain that it is clean so it could not cause any troubles in your everyday ride.